Shipping & Delivery Policy

Last Updated: [insert date]

Thank you for shopping at sun-treatmetn-uv.online.
This Shipping & Delivery Policy explains how and when your order will be delivered.

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

We will notify you if there is any delay in processing due to stock issues or unexpected situations.

2. Shipping Time

Estimated delivery times:

Domestic orders: 3–7 business days

International orders: 7–21 business days (varies by country)

Shipping times may vary depending on your location, courier service, and customs clearance.

3. Shipping Fees

Shipping fees are calculated at checkout based on your delivery address and the weight of your order.

Any additional customs fees, taxes, or import duties (for international orders) are the responsibility of the customer.

4. Order Tracking

Once your order is shipped, you will receive an email containing a tracking number.

You can use this tracking number to monitor the status of your shipment.

5. Incorrect Address

Please ensure your shipping information is accurate.

We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

6. Delivery Issues

We are not liable for:

Delays caused by the courier

Customs processing delays

Lost or stolen parcels after the order has been marked as “Delivered” by the shipping carrier

If your package is missing or significantly delayed, please contact us and we will assist you in coordinating with the courier.

7. Package Damage

If your package arrives damaged:

Take clear photos of the packaging and the product

Contact us within 48 hours of receiving the parcel

We will review the case and offer replacement or refund based on our Refund Policy

8. Contact Us

For any questions about shipping or delivery, please contact us:

Email: Koreancosmeticgolbal@gmail.com
Phone: +601164556217
Address: 204, Jalan Bendahara, Kampung Bukit China, , Bukit Baru, Malaysia

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